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Careers at MAX FRANK

MAX FRANK designs, produces and sells products and solution for the construction industry. With our wide product range, we supply construction projects from high-rise buildings to infrastructure projects. We are a young and fast-growing company with a successful commercial track record. As part of a family owned international group we combine the strengths of being close to a local market with international expertise.

Project Sales Coordinator, UK

Max Frank Ltd. is part of a leading international group which manufactures and supplies a diverse range of products for use in all areas of reinforced concrete construction. The candidate we are seeking will be looking for a career in office-based customer service and project coordination. Working in a busy and stimulating environment the role will involve customer liaison, whilst providing support to the external sales team. Reporting to the Sales Office Manager, this is an exciting opportunity.

Duties & responsibilities:

  • Generate quotes and process orders in a timely and accurate manner, prioritising where appropriate.
    • Record, update and maintain accurate information on CRM & ERP system.
  • Liaise directly with site personnel to ensure project requirements are met in a proactive manner.
  • Strong relationship with external team ensuring customer focus on existing work and future pipelines.
  • Working with the external sales team to ensure KPI expectations are met.
  • Maintaining good relationships with an expanding customer base, assuring the highest levels of customer service and satisfaction are achieved.
  • Managing customer requirements with particular focus on availability deadlines and price.
  • Developing a good technical understanding across the MAX FRANK portfolio to develop cross selling opportunities where they exist.
  • Liaise actively with other departments and customers to ensure flow of information, customer service and best commercial outcome.
  • Ability to use external project tracking leads such as ABI to find future work and follow through with external personnel as appropriate.
  • Prioritise own work in accordance with department requirements.
  • Produce clear and concise reports, required to address issues with particular sites, in order to assist further improvements in customer service and monitoring.
  • Broaden product knowledge of the MAX FRANK portfolio to allow more flexibility in the department, which can be achieved with self-study, in-house and external training where appropriate.
  • Take on new product responsibility as and when required.

Our expectations:

  • The successful candidate will have a good level of education (minimum A Level or equivalent).
  • A proactive 'can do' attitude and a keen eye for accuracy and detail.
  • Ability to work to challenging deadlines with support, as well as under their own initiative.
  • Teamwork in a busy and sometimes pressured environment, as part of a team.
  • Office and working knowledge of MS Word/Excel is required.

Full product and system training will be provided.

Are you interested?

Please forward your CV, with an introductory letter, to Sara Miles, Finance & Administration Manager, Max Frank Ltd., Clough Street, Hanley, Stoke-on-Trent, ST1 4AF.

Contact Contact
Contact us

+44 1782 598 041


Max Frank Ltd.
Clough Street, Hanley
Stoke-on-Trent, ST1 4AF
United Kingdom

Mr Adrian Starkey
Mr Adrian Starkey
Clough Street, Hanley
Stoke-on-Trent, ST1 4AF, Staffordshire