Information on data protection

  • The protection of your personal data is of the utmost importance to Max Frank GmbH & Co. KG. Therefore, we treat your data in a confidential manner and respect the privacy of our visitors and customers.

Statistical collection of data

When you visit our website, access data is collected each time a file is accessed or downloaded. These data are provided to us by your browser and collected in a protocol file on our server. This relates to the following data:

  • Browser type and version
  • Operating system used
  • Referrer URL (the previously visited website)
  • Host name or IP address of your computer or your router
  • Date and time of the server request

These data are collected anonymously and are not attributed to any person. The purpose of the collection of data is the statistical evaluation of our website in order to gain an overview of how frequent certain offer segments are accessed and in order to optimise our offer for our visitors. These data will not be processed in a personally identifiable form. These data will not be combined with other data sources nor forwarded to third parties. The data are deleted as prescribed by law as soon as they no longer have to be stored for meeting this purpose.


In some areas of the website (e. g. the customer portal), Max Frank GmbH & Co. KG uses cookies in order to offer the visitors more comfort and security concerning the treatment of their data. In this way, personal information and settings can be applied for several visits or when going from page to page within our website.

Request of information via email and contract form

We will be happy to contact you in order to provide you with detailed information about offers and other news. If you contact us via email or our contact form, we will store your name, contact data and the content of your request in order to get back to you. Please note that your data are not protected by default when being transmitted on the internet and can therefore theoretically be assessed and changed by unauthorized third parties.

Public procedure register

According to Section 4g BDSG, we here provide information pursuant to Section 4e BDSG [Bundesdatenschutzgesetz = German Federal Data Protection Act] about the procedures implemented by Max Frank GmbH & Co. KG for automated processing of personal data:

  1. Name of responsible party
    Max Frank GmbH & Co. KG

  2. Management
    Dr. Max Frank

  3. Address of the responsible party
    Max Frank GmbH & Co. KG, Mitterweg 1, 94339 Leiblfing

  4. Head of the IT Department
    Thomas Richter

  5. Purpose of the data collection, processing or utilization
    Max Frank GmbH & Co. KG is an international group of companies distributing the products and services of the following three companies: Max Frank GmbH & Co. KG (Local Court of Straubing, HRA 1341), Max Frank Pressig GmbH (Local Court of Straubing HRB 10944) and EGCO AG (Commercial Registry Office of the Canton of Fribourg, file number 01398/2006).
    The five business units of Max Frank GmbH & Co. KG are: spacers, formwork technology, reinforcement technology, sealing technology and construction acoustics. The main purpose of the data collection, processing and utilization is the handling of contracts. Other purposes are the management of staff and supplier data and the support of interested persons, initiation of contracts and internal statistical purposes.

    5.1 Affected groups of persons
    Essentially, personal data are collected, processed and used for the following groups if required for performing the tasks in connection with the purposes listed in section 5:
    • Staff members of the company
    • Customers
    • Suppliers
    • Potential contractual partners
    • Third parties
    5.2 Data and data categories
    The following data are stored:
    5.2.1. staff members:
    Address and contact data, contract data, accounting and usage data and payment data
    5.2.2. customers:
    Address and contact data, contract data, accounting and usage data, payment data, creditworthiness data and support information
    5.2.3. suppliers:
    Address and contact data, contract data, accounting and usage data and support information
    5.2.4. potential contractual partners:
    Address and contact data, creditworthiness data and support information
    5.2.5. third parties:
    Address and contact data and support information

  6. Recipients or categories of recipients to which the data may be forwarded
    • Internal areas of Max Frank GmbH & Co. KG, for meeting the purposes specified under 5.
    • Public entities receiving the data due to statutory provisions, e. g. social insurance carriers, financial authorities and the Federal Employment agency
    • Subsidiaries, branches and distribution cooperation partners of Max Frank GmbH & Co. KG
    • External contractors supporting Max Frank GmbH & Co. KG with the collection, processing or utilization of data according to Section 11 BDSG (this relates to the fields of creditworthiness assessment, claim management).
  7. Standard periods for the deletion of data
    The data will be deleted upon expiry of the statutory or contractually agreed retention periods. If data are not affected, they are deleted as soon as the purposes under 5. are no longer applicable.

  8. Planned transfer of data to third countries
    At present, no data transfer to third countries takes place or is planned.

  9. Contact address of the data protection officer of Max Frank GmbH & Co. KG

Creation of user profiles under a pseudonym for web analysis

The operators of this website use Piwik, an open source software for statistical evaluation of user accesses. Piwik uses cookies, i. e. text files stored on your computer which allow for the analysis of your use of the website. Cookies are a safe and common option for website optimization and should not be confused in any way with dangerous viruses, Trojans or other dangerous programmes. Most of the cookies used by Max Frank GmbH & Co. KG are deleted from your hard drive at the end of the browser session (session cookies). Other cookies remain on your computer and allow Max Frank GmbH & Co. KG to recognise your computer upon your next visit so that we can optimise the display of the website according to your needs (permanent cookies).
The information about your use of this website generated by the cookies is stored on the internal servers of Max Frank GmbH & Co. KG in Germany and, in contrast to Google Analytics, is not forwarded to any third countries. The IP address is anonymized immediately upon processing and prior to its storage.
You can prevent the installation of cookies by adjusting your browser software appropriately; Max Frank GmbH & Co. KG, however, informs you that not all functions of this website may be fully usable in this case.

Deactivation of the website analysis

Contact Contact

+44 1782 598 041

Max Frank Ltd
Whittle Road, Meir
Stoke-on-Trent, ST3 7HF
United Kingdom

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